What is your return policy for Omnilux devices?Updated 2 months ago

We want you to feel confident with your Omnilux purchase. Here’s how our return policy works:

• Unopened Devices: Returns are only accepted if the packaging is entirely intact, undisturbed, and in its original condition.

• Opened Devices: Once the packaging has been opened, we are unable to accept a return.

• Purchased Direct from Omnilux: If you bought directly from Omnilux, their satisfaction guarantee may apply.

• Faulty Devices: If your device is faulty, it will fall under the 2-year warranty policy. Please contact us at [email protected] and we’ll help you with a warranty claim to ensure you’re fully looked after.